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365 Email FAQs

    The format of your Outlook Live email is Atc (ist letter is upper case) + your date of birth. For example (Atc010155) ... Atcmmddyy format. The email domain is

    For example: Ananda Rajeurs's email would be,

    If there are multiple students where the email name is the same, a number starting with 1 is added to the email name. For example: If Joe C Doe attended ATC along with John C Doe. Joe C Doe's email would be If Jane C Doe decided to attend ATC along with John and Joe. Jane's email address would be

    Multiple students with the same email name will not happen often, but it does happen and you should be aware of this. If you do not know what your email address is, you can look under Banner / Personal information/ View Email Address

    Yes, you can find instructions for using Outlook with your Office 365 by accessing options in your Office 365 email.

    Yes, you can connect MS Outlook to your Office 365 Account on a Campus Computer, just follow these instructions.

    Visit Microsoft Outlook Web App Help Tutorials to learn more about Outlook Web.

    Yes, you can use your mobile phone to access your email. You can find instructions for using your mobile phone in your Office 365 by accessing options in your Office 365 email. Office 365 does have compatibility rules for what phones are supported. These rules are listed in the instructions.

    Here is the link to the instructions that will help you in configuring your phone for email.

    Here is the link to the phone reference information.

    The maximum allowable size of your mailbox is 25 GB. A warning message will be sent if your mailbox reaches 24 GB. You will not be able to send or receive messages if your mailbox size reaches 24.668 GB.

    Emails will remain in my deleted folder for 30 days. You can retrieve items that were permanently deleted from the deleted items folder for 14 days. For other email limit information use:

Office 365 FAQs

    Email and Calendars
    A rich and familiar Outlook experience you can access from your desktop or from a web browser using Outlook Web App. Get a 25 GB mailbox per user and send attachments up to 25 MB.

    Web Conferencing
    Host online meetings with audio and video using one-click screen sharing, HD video conferencing, and virtual whiteboard. Excellent for distance learning.

    Instant Messaging
    Connect with others via instant message and let people know your availability with your online status.

    File Storage and Sharing
    OneDrive Pro gives users 7 GB of personal storage that syncs with their PC for offline access. Easily share documents with others through Office or SharePoint.

    Team Sites
    Work together on projects, in study groups, or in clubs with team sites that help keep related documents, notes, tasks, and conversations organized together. Up to 300 subsites.

    Office Web Apps
    Create and edit2 Word, OneNote, PowerPoint, and Excel document from any modern browser.

    Sync email, calendar, and contacts; access SharePoint sites; view and edit Office documents with Office Web Apps using a browser on Windows Phone, iOS, and Android devices.

    Office 365 Pro Plus is a service that allows current program students to download and install the full Office 2013 software package on 5 personal computers. Students can also install the Microsoft Office APP on their iPhone or Android. Please read this for information to install Microsoft Office Pro Plus.

    The student’s mailbox and OneDrive will be deleted after a student does not attend a ATC program class for an entire year.

    For example if a student graduates in June of 2014, the mailbox and OneDrive will be deleted in November of 2015. This allows an entire year to move data to a personal account or decides to re-enroll to the college.

  • The Office 365 account will be deleted from the Office 365 system. This will remove any access to Office 365 services including email, OneDrive, Lync, and Office 365 Pro Plus.
  • The email mailbox will be deleted.
  • The OneDrive will be deleted.
  • The students ATC account will also be removed so services like the ability to access college computers will be removed.

  • A new account Office 365 account and OneDrive will be created.
  • The same email address will be assigned. The college stores the original email address that was assigned to a student and will assign that same email address if a student re-enrolls to the college.
  • Any old email and files from the previous account will not be available as they have been deleted.


Lync 2013

    These instructions were designed to provide assistance for installing Office 365 Lync on a personal computer. The instructions are compatible for Windows 7 or Windows 8.